Change Strategy
Define the approach for preparing, engaging, and enabling people to successfully adopt new ways of working.
Change Management ConsultingFluent in the
wave of change.
AdaptBlue Consulting helps organizations achieve their desired results by successfully managing the people side of large-scale transformation — pragmatically, strategically, and with measurable impact.
About
A boutique firm built for sustainable change.
AdaptBlue Consulting combines a deep passion and proven experience for driving sustainable change in organizations. We are a boutique firm comprised of highly experienced consultants with a track record of success. We specialize in SAP S/4HANA implementations where we combine Big Four-caliber experience with the agility, accessibility, and personalized service of a boutique consultancy.
Lisa Frolich
Principal, AdaptBlue Consulting
Lisa has over 25 years of experience leading complex, enterprise-wide transformation initiatives.
Prior to founding AdaptBlue Consulting, Lisa was at Accenture, where she provided change management consulting on transformation initiatives across multiple industries and led global internal initiatives to standardize business processes, services, and delivery practices.
Throughout her career, Lisa has partnered with business and technology leaders to help organizations realize the full value of their technology investments.
What you can expect
Quick results
Action oriented and hands on - we quickly produce results.
Simple, pragmatic approach
Proven methodologies applied through a practical approach that aligns with your business needs and culture.
Strategic perspective
We think strategically, yet get the tactical work done — connecting vision to execution.
End to End Process Focused
We connect the dots across end-to-end business processes, helping people understand cross-functional dependencies so they work collaboratively rather than in silos.
Client focused
We build relationships, trust and respect, navigating across IT and business teams to drive alignment and cross functional alignment.
Services
Comprehensive change management, end to end.
From strategy through sustainability, AdaptBlue covers every aspect of the people side of change.
Business Process Design
Ensure end user perspectives are represented, organizational risks are highlighted and cross functional teams are aligned on new ways of working.
Change Impact Analysis
Translate business and system changes into specific impacts on roles, processes, and behaviors, providing the foundation for communications, training, and readiness activities.
Stakeholder Engagement & Communication
Build awareness, understanding, and commitment by involving people early and providing clear, timely information that enables successful adoption.
Training Strategy
Guide the design, development, and delivery of process and role-based training that prepares employees to adopt the new ways of working.
Organization Design
Assess changes in roles, responsibilities, and workload to align the organization with future-state operations.
Security Role Mapping
Align system access with future-state job roles, responsibilities, while maintaining segregation of duties. OCM is uniquely positioned to ensure security reflects how the organization will operate.
Business Implementation Planning
Facilitate and manage how the business will prepare for and execute the transition to the new system, while minimizing business disruption.
Measurement & Sustainability
Monitor adoption, reinforce new behaviors, and ensure changes are embedded to deliver lasting business value.
Project Experience
Proven results on complex, large-scale change.
A selection of representative engagements. Client details are anonymized where appropriate.
Global Retail · Supply Chain
Transforming a global supply chain operating model
- Challenge
- A Fortune 500 retailer needed to transform the operating model for a critical part of its business — a complex, multi-year, global program spanning new IT systems and processes across internal teams and external customers worldwide.
- Approach
- Served as change management lead: distilling complex problems to the salient issues, developing as-is and to-be process maps, building executive-level alignment, and delivering communication and training plans across functions and geographies.
- Outcome
- Drove significant, measurable value and became a trusted resource across the business, IT, and partner functions — enabling adoption of new systems and processes across a complex global supply chain.
ENTERPRISE · ERP IMPLEMENTATION
Transition from NetSuite to SAP S/4HANA
- Challenge
- A mid-to-large enterprise was transitioning from NetSuite to SAP S/4HANA to unify finance, supply chain, and operations on a single modern ERP platform. The initiative required close coordination across business and IT teams while maintaining day-to-day operations.
- Approach
- Led change management across the full end-to-end process scope, including Order to Cash, Warehouse and Logistics, Procure to Pay, and Finance and Controlling. Partnered with business and IT leads to identify impacts, prepare stakeholders, and build readiness for the new ways of working.
- Outcome
- Delivered a high-impact engagement and training experience that drove strong user adoption and was recognized by the executive team for its effectiveness.
Selected Clients
References
Trusted by the leaders she partners with.
The reason user training earned an A++. Your team's passion, planning, and presence made sure end users weren't just ready—they were confident and excited on day one.
Chief Digital Officer
Fortune 500 CPG
Lisa drove significant value and was viewed as a trusted resource within my team, by IT counterparts, and by the other functions she worked with. She manages the big picture for the executive level yet is very willing to roll up her sleeves and dive into the details. It was a real pleasure to have her on the team!
Director
Supply Chain Strategy, Fortune 500 Retailer
I don't say this lightly: Lisa is the real deal. When e.l.f. Beauty launched a greenfield SAP implementation—one of the most ambitious programs in our company's history—we needed an OCM lead who could move at e.l.f. speed, earn trust quickly, and keep our people at the center of every decision. Lisa and her team did all of that and more.
Where Lisa and her team truly went above and beyond was user enablement - it was about ensuring every user was genuinely confident and equipped for the future. She built role-based learning paths that reflected how our teams actually work, engaged resistance with empathy, and remained deeply involved through hypercare—coaching in real time, reinforcing new behaviors, and helping ensure strong adoption when it mattered most.
The full-court press Lisa and her team put in during those critical go-live weeks was exceptional, and the fact that our implementation was virtually seamless is a direct reflection of their work.
Technology doesn't drive transformation—people do. Lisa knows that truth in her bones, and if you have a complex transformation ahead of you, she is exactly who you want in your corner.
Tara Gambill
VP, Enterprise Applications & Architecture, e.l.f. Beauty
Contact
Let's navigate change together.
Share your transformation goals, and we'll reach out to explore how AdaptBlue can help turn them into measurable results